To whom it may concern, I would like to commend one of your employees, a Mr. John Edinburg. On November 15, I contacted John as a result of an Internet search for toilet partitions. To make a long story short, my long time supplier dropped the ball and basically refused to accept any responsibility nor would he take the necessary actions to resolve the issue. When I began speaking to Mr. Edinburg and explained my dilemma, he immediately began working to provide me with a solution. Within minutes, he provided me with a very similar product, at a reasonable cost as well as a quick(er) turnaround time. He was projecting the delivery to be Nov. 28, which actually the materials arrived on the 27th. I was able to meet my deadline thus avoiding a penalty. John is to be commended for his professionalism in customer service. He is an excellent representative of your company. As a result, we will be utilizing your company in the future. Again, Thank You John!!
~ Dwight, Fisherville, VA