Can I place my order with a purchase order instead of a credit card?

Yes, but only if you have a valid account. To set up an account, you must be an existing pre-paid customer who has ordered previously an amount of $2500 at a minimum. There are some exceptions to this rule.

You can complete your order with a Purchase Order if you are with one of the following:

Healthcare Facility
Publicly Traded Company

If you belong to any of these organizations, please complete your order by calling 877-753-2711. You must call to validate the order and to confirm details. If not completed by phone, these orders will automatically be voided. Thank you.

Why does my NEW stainless steel product look white and have markings on the back?

Stainless Steel products come with a white protective film that prevents scratches, finger prints and other blemishes before installation. View below to see an example of this film found on splash guards, paper towel dispensers, water coolers, and many other items. They can be difficult to peel, so use a fine plastic edge to lift an edge!

What if I can’t get my order to finalize in the shopping cart?

If you have any problems with the website. Whether you cannot find a product or the shopping cart displays an error. Please do not hesitate to call us. We are here to ensure your next job is a successful one. Newton Distributing is a company of real people, not recordings and we are here to serve you. We are your One Stop Shop for all restroom products and more, so let us help you.

Call 877-753-2711 or email for immediate help!

What is the lead time for your product?

XLERATORs/Accessories: 1-6 days depending on what region they are shipped to as well as if they are in stock.

Partitions: Because partitions are custom made, it depends on scale of project. Please call for details. 877-753-2711.

Do you offer installation services?

Yes. Please call 877-753-2711 for more info.

Can I buy in bulk?

Yes, and discounts apply to larger orders.

Where is Newton Distributing located?

Newton is located just outside of Boston, MA but we ship internationally.